EXCELLENCE IN HOA MANAGEMENT
Level 1: Stay Home (Current Level)
Level one signifies a severe and uncontrolled level of COVID-19 in Harris County, meaning outbreaks are present and worsening and that testing and contact tracing capacity is strained or exceeded. At this level, residents take action to minimize contacts with others wherever possible and avoid leaving home except for the most essential needs like going to the grocery store for food and medicine.
WHAT WE PROVIDE
We are an Accredited Association Management Company (AAMC) that provides community management services in Northwest Houston. We serve large master planned communities, small gated neighborhoods, commercial properties, and more. We look forward to learning how we can help you!
We handle your billing and collections, manage your accounts payable, create your annual budget, and prepare your financial reports. We track your investments and interface with your financial institutions nationwide. We’ll put you in a position to make sound financial decisions, and position you securely for the future.
We ensure your contractors have the proper insurance, manage your bids, and coordinate with vendors to make sure your community gets the service it needs at the lowest possible prices.
To keep property values high, our inspectors will enforce your deed restrictions to make sure all homeowners are in compliance with the standards you set for your community. Properties under Chaparral enforcement have been valued as much as 15% higher than other nearby communities.
When homeowners are making changes to their homes, we manage the process to ensure these modifications are compliant with your association’s governing documents. We make the process seamless to keep your residents and the Board on the same page.
Our managers will set up your meetings, create your agendas, prepare materials, and guide your Board efficiently and effectively through decisions that need to be made. Your time is valuable – we help you make the most of it.
Our experienced staff will assist your homeowners when they have questions about their account, recent correspondence, upcoming events, and more. We are available online, over the phone, and in-person.
We bring you seasoned community managers with decades of experience. We have multiple "Manager of the Year" award recipients, and many of our managers have the PCAM designation – the highest and most prestigious credential available. Our managers are the ones called upon to train other managers across the industry. You can rely on us to know the details of the Texas Property Code and latest federal regulations.
Top-notch customer service.
We are passionate about customer service and are constantly investing in new tools and processes to ensure that the Board, homeowners, vendors, and other stakeholders are getting what they need, when they need it.
We are reinventing our business to be more digital and more transparent, powered by user-friendly technology. We provide iPads for board members to use during meetings. Soon we will be bringing our communities the best digital experience the industry has to offer, while also supporting those who prefer more traditional interaction methods.
We live, work, and shop here in Northwest Houston. We intimately know the issues your communities face, and who to call when crisis strikes. Plus, you can come by our office anytime.